SHIPPING &
DELIVERY GUIDELINES

EFFECTIVE DATE: MAY 15, 2026

At BERSERKER, we coordinate with elite international warehouse networks to source premium global streetwear and high-end activewear. Because each piece undergoes careful procurement and an extensive multi-point quality inspection at our facility before dispatch, our fulfillment pipeline differs from standard domestic retail.

Please review our shipping framework below before finalizing your order.

1. EXPECTED DELIVERY TIMELINES

Because our inventory is curated from global production centers, items require a longer transit and handling period to ensure they meet our exact quality benchmarks.

STANDARD DELIVERY WINDOW

Most orders take approximately 35 to 45 days to arrive at your designated delivery address from the date of purchase validation.

PRODUCT-SPECIFIC DETAILS

If a particular item features a distinct timeline outside of this standard 35–45 day window, the updated delivery estimate will be clearly stated directly on that item's specific product page. We strongly advise checking these timelines before making a purchase.

2. SHIPPING COSTS

Free Delivery Across India: Unlike traditional international resale platforms, BERSERKER offers complimentary shipping on all products across our entire catalog. There are no added freight costs, hidden handling fees, or weight-based shipping surcharges calculated when you proceed to checkout.

3. CASH ON DELIVERY (COD) & ARRANGEMENTS

We accommodate both digital prepaid transactions and Cash on Delivery choices at checkout under specific terms:

The Advance Requirement: To secure a COD order, a specific, non-refundable advance booking fee must be paid online at the time of checkout. This ensures the item is successfully allocated at our international warehouse.

The Specific Value: This amount varies by item and is explicitly displayed on each page as: COD Advance Amount: ₹ xxxx. The remaining product balance is collected in cash by our courier partner upon physical delivery.

4. LOGISTICAL TRACKING SYSTEMS

Transit Updates: Within 24 hours of your package leaving our central fulfillment hub, a unique digital tracking link will be automatically generated and shared with you via Email or WhatsApp. This link allows you to monitor the final leg of your order's journey in real time.

5. OPERATIONAL DELAYS & EXCEPTIONS

We partner exclusively with premium, dependable courier networks to manage domestic shipping. However, because our supply chain involves cross-border logistics, rare delays stemming from customs processing, extreme weather conditions, or unexpected carrier backlogs can occur. In these rare events, our team monitors the shipment actively and maintains transparent communication with you until the package arrives.

6. LOGISTICS SUPPORT

If you have any questions regarding the transit status of an order or need assistance interpreting a tracking link, please contact our helpdesk with your Order ID:

CONTACT HELPDESK

WhatsApp: +91 87778 41979

Email: support@berserker.in

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